Customer service
Any question? We love to help. Please contact us.

At BabyJoy.ca, we value our relationship with our customers. Customer satisfaction is our priority. Please see frequently asked questions below or contact us if you need more help.
Order Status
Has my order shipped?
How do I change quantities or cancel an item in my order?
How do I track my order?
My order never arrived.
An item is missing from my shipment.
My product is missing parts.
When will my backorder arrive?
My Account
How do I create an account?
How do I edit my account information?
How much is my shipping?
I forgot my password.
How do I return my product?
I received the wrong product.
What is your return policy?
When will my order ship?
Pick Up
Pick Up Information
International Shipping
Do you ship to my country?
What are my payment choices?
When will my order ship and what are my shipping charges?
What is the return policy?
Guarantees
Privacy Policy
Security
Pricing and Billing
Do I have to pay sales tax?
I have a question on my charges.
I need a copy of my receipt/invoice.
When will my credit appear on my account?
When will my credit card be charged?
Buyer's Guide
How do I buy/redeem a gift certificate?
How do I find my product?
How do I navigate the site?
How do I use a coupon?
Additional Support
Certification
Contest
Gift Registry
Holiday Gift Guide
MyRewards - Shop and Earn
Our Affiliates/Partners
Savings at BabyJoy.ca
How do I contact you?